Terms of Service

Effective date: 1 March 2026 · Last updated: March 2026

IMPORTANT RISK DISCLOSURE

Trading gold (XAU) and other financial instruments involves significant risk of loss. Past performance is not indicative of future results. This is not financial advice.

1. Parties & Acceptance

These Terms of Service ("Terms") form a legally binding agreement between you ("Subscriber", "you") and AutoXAU, a sole proprietorship registered in Malaysia, operating under the brand name AutoXAU ("we", "us", "the Company").

By creating an account, subscribing to a plan, or otherwise using AutoXAU ("the Service"), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

AutoXAU is a signal subscription service. We provide AI-generated trading signals, analytics dashboards, and related tools focused on Gold (XAU/USD) and selected financial instruments. The Service delivers trade ideas and market observations to subscribers via the web portal, email, and/or messaging integrations.

Signals are generated by proprietary algorithms and are provided on an "as-is" basis. Signal delivery timing, frequency, and instrument coverage may change without prior notice.

3. Not Financial Advice

The Service does not constitute financial, investment, tax, or legal advice. All signals, analytics, commentary, and information provided through AutoXAU are for informational purposes only and should not be construed as a recommendation to buy, sell, or hold any financial instrument.

You should consult a qualified, licensed financial advisor before making any trading or investment decisions. We are not a registered broker, dealer, investment advisor, or financial planner in any jurisdiction.

4. Risk Disclosure

Trading gold, forex, and other financial instruments carries a high level of risk and may not be suitable for all investors. The value of your positions can fluctuate significantly, and you may lose some or all of your capital. Leveraged trading amplifies both potential gains and losses.

Past performance of any signal, strategy, or system is not indicative of future results. You are solely responsible for evaluating the merits and risks of each trade. AutoXAU makes no representation or guarantee regarding the profitability or accuracy of any signal.

5. Subscription & Billing

Access to the Service requires a paid subscription. By subscribing, you agree to the following billing terms:

  • Auto-Renewal: Subscriptions renew automatically at the end of each billing cycle (monthly or annual, as selected) at the then-current price, unless cancelled before the renewal date.
  • Payment: Payment is processed via Stripe. You authorise us to charge your chosen payment method on each renewal date.
  • Cancel Anytime: You may cancel your subscription at any time through your account settings or by contacting support@autoxau.com. Cancellation takes effect at the end of the current billing period you retain access until then.
  • No Refunds: We do not provide prorated refunds for unused portions of a billing period, except where required by applicable law.
  • Price Changes: We may adjust pricing with at least 14 days' written notice before the next renewal date. Continued use after a price change constitutes acceptance.

6. Permitted Use & Restrictions

Your subscription grants you a personal, non-transferable, non-exclusive licence to access and use the Service. You agree not to:

  • Redistribute, resell, republish, or share signals, analytics data, or any Service content with third parties.
  • Use automated tools (bots, scrapers) to extract data from the Service without our written consent.
  • Reverse-engineer, decompile, or attempt to derive the source code of our algorithms or software.
  • Share your account credentials or allow others to access the Service through your account.
  • Use the Service for any unlawful purpose or in violation of any applicable law.

Violation of these restrictions may result in immediate termination of your account without refund.

7. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must promptly notify us at support@autoxau.com if you suspect unauthorised access. We are not liable for losses arising from unauthorised use of your account.

8. Intellectual Property

All content, software, algorithms, models, trademarks, and materials on AutoXAU are the intellectual property of AutoXAU and are protected by applicable copyright and intellectual property laws. No rights are granted except the limited licence described in Section 6.

9. Service Availability & Disclaimers

We strive to provide uninterrupted service but do not guarantee uptime, accuracy, or completeness. The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We may suspend or discontinue the Service (in whole or part) at any time with reasonable notice where practicable.

10. Limitation of Liability

To the maximum extent permitted by law, AutoXAU and its owners, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to trading losses, lost profits, data loss, or service interruptions.

In any event, our total aggregate liability to you for all claims arising from or related to the Service shall not exceed the total subscription fees you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless AutoXAU from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any applicable law.

12. Termination

We may suspend or terminate your account at our discretion if you breach these Terms. You may terminate your account at any time by cancelling your subscription and contacting support@autoxau.com. Upon termination, your right to access the Service ceases immediately (or at the end of the paid period, if cancellation).

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service at least 14 days before taking effect. Continued use of the Service after the effective date of changes constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and AutoXAU regarding the Service and supersede all prior agreements and understandings.

17. Contact

For questions about these Terms, please contact us at:

AutoXAU
Email: support@autoxau.com
Country: Malaysia