Frequently Asked Questions

AutoXAU is an AI-powered trading intelligence platform that analyzes crypto markets 24/7, generates high-probability signals, detects manipulation, and executes trades across multiple exchanges automatically.

Simply register for a free account, verify your email, and you'll immediately get access to read-only signals and basic ML reasoning. To enable live trading, upgrade to a paid plan and connect your exchange API keys.

Not necessarily. AutoXAU handles the analysis and execution, but understanding basic risk management and being comfortable with crypto volatility is recommended. We provide educational resources and transparent reasoning for every trade.

We never hold your funds. AutoXAU connects to your exchange via API keys with trading permissions only—no withdrawal rights. Your funds stay in your exchange account at all times.

All API keys are encrypted at rest using AES-256. We use secure key management systems and never log credentials in plain text. You can revoke access anytime directly from your exchange.

Trading carries inherent risk. While our ML models have a 67% average win rate, losses are part of trading. We recommend starting small, using proper position sizing, and only trading capital you can afford to lose. Past performance doesn't guarantee future results.

Our neural networks analyze price action, order book depth, volume patterns, news sentiment, and historical correlations to identify high-probability trade setups. Every signal includes transparent reasoning explaining the model's logic and confidence level.

We support 10+ major exchanges including Bybit, Binance, OKX, Kraken, KuCoin, Coinbase, Bitfinex, MEXC, Gate.io, and Huobi. More exchanges are added regularly based on user demand.

Pro plan users get full control over stop loss levels, position sizing, take profit targets, and maximum daily drawdown limits. Starter and Free plans use conservative default settings optimized for capital preservation.

Yes. While automation is our core offering, you can also view signals and execute trades manually if you prefer. The ML reasoning terminal provides live analysis you can use for your own decision-making.

Yes! The Free tier is available permanently with no credit card required. It includes read-only signals and basic ML reasoning. Upgrade anytime to unlock live trading and advanced features.

Absolutely. Cancel anytime from your dashboard. You'll retain access until the end of your billing period. No cancellation fees, no questions asked.

We offer a 7-day money-back guarantee for first-time subscribers. If you're not satisfied, contact support within 7 days of your initial subscription for a full refund.

We accept all major credit cards, debit cards, and select cryptocurrencies. Payments are processed securely via industry-standard payment processors.

We maintain 99.9% uptime with redundant infrastructure, automatic failover, and 24/7 monitoring. Scheduled maintenance is rare and announced in advance.

Pro plan includes full REST API access. You can integrate AutoXAU signals into your own trading systems, retrieve ML reasoning data, and build custom automations.

Signals are generated and delivered in real-time with sub-50ms latency from detection to execution. Email and Telegram alerts typically arrive within 1-2 seconds of signal generation.